#Paranthaman
1 messages · Page 1 of 1 (latest)
Yeah
Gotcha is there a request ID associated with that error?
No, I haven't got any
Can you share the PaymentIntent ID?
pi_3NIw40FTBLedlWk60sFCJaER
Ah okay
So the issue is actually that the Verifone-p400 isn't compatible with Server-driven
We actually call that out here: https://stripe.com/docs/terminal/smart-readers
Triple checking on that with a colleague as our docs are pretty unclear on this front but that is my understanding.
Okay yeah
This is correct.
Sorry for the confusion here. I'm submitting some feedback to clarify this better in our docs
Could you please provide guidance on what steps I should take to successfully capture a payment intent?
With the Verifone-p400?
You will need a frontend PoS app with Verifone-p400 that either uses the Terminal Javascript SDK, iOS SDK, or Android SDK.
The specific docs where you can flip between the different SDKs are here: https://stripe.com/docs/terminal/payments/collect-payment?terminal-sdk-platform=js
Thanks!