#redactdigital
valid flume
What do you mean by "validation" here?
sick path
So validation when they add bank accounts, mainly for cross border participants. We have a lot of issues where banking informatin is put in wrong and Im trying to find ways to prevent it in the future
valid flume
Is this payment method bank accounts or bank accounts for your connected accounts to pay out to?
sick path
bank accounts for connecected accounts to pay out to
valid flume
Gotcha, checking in to whether we support this
sick path
Thank you
valid flume
It looks like we have some verification process though I am not finding much on it https://stripe.com/docs/connect/testing#trigger-bank-account-ownership-verification
Still looking
I assume you are collecting the bank account info with our onboarding links? Or is this your own custom page?
vocal streamBOT
valid flume
Do you have an example of an account ID that saw this issue and can you tell me a bit more about what issues the incorrect details caused here?