Jairo | Stripe Developers | Page 1

sinful quarryBOT Jun 14, 2023, 10:14 AM

#

keen stag Jun 14, 2023, 10:14 AM

#

Hi! Let me help you with this.

#

I don't know, from top of my mind. The best way is to try in Test mode. I assume the status will not change, unless you decide to change it yourself. You could probably void it.

sonic quest Jun 14, 2023, 10:18 AM

#

Yes, I've tried it and the Invoice status doesn't change. But I would like to know if it is a good practice, because all returned invoices will remain open in our account

keen stag Jun 14, 2023, 10:20 AM

#

Shouldn't it be paid?

sonic quest Jun 14, 2023, 10:20 AM

#

Yes, it are paid, but refunded later

#

and the Payment status is refunded, but the Invoice status remains open

keen stag Jun 14, 2023, 10:21 AM

#

I mean, shouldn't the status remain paid?

sonic quest Jun 14, 2023, 10:22 AM

#

oh, yes

#

the invoice status is paid after refund action

keen stag Jun 14, 2023, 10:24 AM

#

Okay, then you can update it to any other status, I guess it's more a legal question than technical. You could probably ask Stripe Support: https://support.stripe.com/?contact=true

sinful quarryBOT Jun 14, 2023, 10:28 AM

#

sonic quest Jun 14, 2023, 10:28 AM

#

ok, thanks

#

Because I understand that the correct way to refund an invoice is this, right? Or is there another more correct way?

keen stag Jun 14, 2023, 10:30 AM

#

No, that's the right way

sonic quest Jun 14, 2023, 10:30 AM

#

Perfect

#

Thanks for your support!

keen stag Jun 14, 2023, 10:31 AM

#

Happy to help!

#Jairo