clarkeash | Stripe Developers | Page 1

hard zealotBOT Jun 14, 2023, 8:40 AM

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eager cradle Jun 14, 2023, 8:41 AM

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Hi there!

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I need to create subscriptions for customers that start in the future
For this you should use Subscription Schedules: https://stripe.com/docs/billing/subscriptions/subscription-schedules

quick igloo Jun 14, 2023, 8:44 AM

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Okay I will take a look thanks

eager cradle Jun 14, 2023, 8:47 AM

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You can see an example here: https://stripe.com/docs/billing/subscriptions/subscription-schedules/use-cases#start-subscription-future

quick igloo Jun 14, 2023, 8:56 AM

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If I do this the customer will not have a subscription just a schedule which is fine but I dont see how I would be able to create usage records for the metered usage on a schedule.

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Or am I supposed to create a subscription with just the metered products and then the schedule will add the base plan?

eager cradle Jun 14, 2023, 9:00 AM

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If I do this the customer will not have a subscription just a schedule which is fine but I dont see how I would be able to create usage records for the metered usage on a schedule.
I'm not sure I understand. You said you wanted to create a metered subscription in the future? So use a subscription schedule witha. future start_date. And at that date the metered subscription will be automatically created. Or did I missunderstood your question?

quick igloo Jun 14, 2023, 9:04 AM

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I want the customers renewal date to be in the future (to match what it was in our previous payment provider) I dont want them to be charged until their renewal date, and between now and the renewal date I need to be able to create usage records for their current metered usage

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Lets say a customers renewal date is on the 1st and the plan is $50/month + metered usage so:
1st June - billed by previous provider
Today - I set up whatever is needed in stripe (no bill)
1st July - billed $50 + any metered usage I have tracked between now and 1st July

eager cradle Jun 14, 2023, 9:14 AM

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Got it, I missunderstood your question originally. You don't need subscription schedule for this.

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If I set billing_cycle_anchor to the renewal date then the metered usage is charged as expected however the customer is also charged the prorated base plan between now and the renewal date.
Maybe you could add a 100% off coupon for the first payment?

quick igloo Jun 14, 2023, 9:32 AM

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Is there a way to add multiple coupons? I am already adding a coupon to customers who were on legacy plans

neon jackal Jun 14, 2023, 9:34 AM

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Hi! I'm taking over from my colleague. Please, give me a moment to catch up.

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Are you adding coupons to a Subscription?
Why do you need multiple coupons?

quick igloo Jun 14, 2023, 9:39 AM

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I am currently adding a coupon to the account (it seemed to get lost when a change was made to the subscription when I was adding it to the subscription), I am currently creating a coupon to discount our new pricing for customers who are in yearly contracts

neon jackal Jun 14, 2023, 9:39 AM

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What do you mean it's lost?

quick igloo Jun 14, 2023, 9:41 AM

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It got removed from the subscription when the subscription was modified, I am sure I was doing something wrong but adding it to the account solved the issue

neon jackal Jun 14, 2023, 9:45 AM

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So what do you want to do now?

quick igloo Jun 14, 2023, 9:53 AM

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I guess I need to take another look at how I am doing this, if using a coupon is the only way to remove the prorated charge

neon jackal Jun 14, 2023, 9:59 AM

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It's the easiest way. You could also look into Customer Credir Balance: https://stripe.com/docs/billing/customer/balance

quick igloo Jun 14, 2023, 10:04 AM

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okay thanks for your help

neon jackal Jun 14, 2023, 10:06 AM

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Happy to help!

#clarkeash