#alfonso

1 messages · Page 1 of 1 (latest)

thorny quiverBOT
lost bane
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Hi there!

slim umbra
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Hey hi

lost bane
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What's the issue?

slim umbra
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We got a Payment Incomplete that arrives a few seconds after Payment Succeed

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it does not make any sense for us

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for instance:

lost bane
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Can you share a PaymentIntent ID (pi_xxx) where you saw this?

slim umbra
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pi_3NHsKjGyOBDbEOMC09mmuHYW
pi_3NHsJ0GyOBDbEOMC0f9WcXSJ

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thanks

lost bane
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These are two completely different PaymentIntent coming from different invoices.

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What exactly is the issue?

slim umbra
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You mean are we creating two different invoices?

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There should be just one

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the normal flow is just one

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we dont understand why do we get two at the same time

lost bane
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pi_3NHsKjGyOBDbEOMC09mmuHYW comes from in_1NHsKiGyOBDbEOMCF9ikyRCs
pi_3NHsJ0GyOBDbEOMC0f9WcXSJ comes from in_1NHsJ0GyOBDbEOMCmvioaham

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If that's not expected, you need to chekc your integration to understand why you made these API calls.

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From Stripe's point of view everything worked as expected: you send two API calls to create 2 invoices, so Stripe created 2 invoices.

slim umbra
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Thanks @lost bane

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We will have a look at the integration

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have a nice day