#Monte M
undone nymph
Hello! Can you give me the request ID showing that error? Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request
undone nymph
There should still be an underlying API request for it, the one the Dashboard made.
hot plinth
I looked in the logs in my account as well as the connected account and there is nothing showing
undone nymph
Can you provide more details? What specific steps did you take to reach that error?
hot plinth
can I send a loom?
undone nymph
You can send a link, sure. Just make sure it doesn't have any sensitive information.
This is a public server. 🙂
hot plinth
Gotcha
https://www.loom.com/share/a4426e6a52d949589e139ef5aded3051?sid=6646dd21-b692-4178-a84c-a2cbae36f518
undone nymph
I think you might be hitting that error because the connected account is still in restricted status, but let me dive in a bit further...
Do you have the same issue if you try to do this via the API?
hot plinth
I did the whole onboarding process through zapier using the api but I'm not using a server so I dont think this is possible through zapier (at least that is what the pther support guy was telling me)
undone nymph
Are you a developer?
undone nymph
If you get the connected account onboarded and set up to accept payments does it work after that?
hot plinth
I'll see
versed tideBOT
hot plinth
Should i do this in live mode?
Since I have to enter real info anyways for a standard account?
hot plinth
?
modest wind
👋 Taking over this thread, catching up now
You can do this in test mode with dummy data with real format
Only the phone number has to be real for 2 factor authentication
hot plinth
This application does not have the required permissions for this endpoint on account 'acct_1NIhZlAsmxa6Q4tQ'.
I got the same mesage
message
modest wind
Can you share the request ID (req_xxx) of the error?
modest wind
If you try creating through API, does it work?
hot plinth
I did the whole onboarding process through zapier using the api but I'm not using a server so I dont think this is possible through zapier (at least that is what the other support guy was telling me)
modest wind
I mean creating the Payment Link through API (not Stripe Dashboard), not the onboarding process
hot plinth
Can I do that through Zapier? also I was attempting to create the tiered pricing imbed links
modest wind
You can use platform (Zapier) secret key with Stripe-Account header as connected account ID to create a Payment Link:
- Create a payment link: https://stripe.com/docs/api/payment_links/payment_links/create
- Attach a
Stripe-Accountheader to the payment link creation request: https://stripe.com/docs/api/connected_accounts
I'm trying to identify whether this is a Stripe Dashboard issue only or whether it also happens on API
hot plinth
I'll try this tomorrow bruv, what are courses of action if it works and if it doesnt work?
modest wind
If it works, then the issue is only limited to Dashboard. I'd recommend reaching to Stripe Support https://support.stripe.com/contact to check what has gone wrong with the Dashboard as this channel is for technical integration.
If it doesn't work, then we'd need the request ID of Payment Link creation via API to get more information