ghar_tok | Stripe Developers | Page 1

cinder timberBOT Jun 13, 2023, 11:15 PM

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verbal garden Jun 13, 2023, 11:15 PM

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Hello! What type of connected accounts are you using? Express or Custom?

charred quest Jun 13, 2023, 11:16 PM

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Standard

verbal garden Jun 13, 2023, 11:16 PM

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For Standard accounts onboarding is handled by Stripe, the platform isn't generally involved beyond the initial process.

charred quest Jun 13, 2023, 11:18 PM

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I am initiating the onboarding, however some users might be missing information. How do I check the status and route back to onboarding?

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Here is example
The account owner needs to provide more information to Stripe to enable payments and payouts on this account.
INFORMATION NEEDED - DUE NOW
SSN

verbal garden Jun 13, 2023, 11:19 PM

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That's something Stripe will handle by communicating with the account holder directly.

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They'll see details about it in the Dashboard and they'll get an email if needed.

charred quest Jun 13, 2023, 11:20 PM

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:) my app is the main dashboard - although they have access to the stripe dashboard as well.

verbal garden Jun 13, 2023, 11:21 PM

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I meant the Stripe Dashboard they have access to, yeah. 🙂

charred quest Jun 13, 2023, 11:21 PM

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let me ask a different way.
How do I reinitiate onboarding?

verbal garden Jun 13, 2023, 11:23 PM

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You would generate a new Account Link for them.

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I think maybe you're looking for the information in step 5 here? https://stripe.com/docs/connect/standard-accounts#handle-users

charred quest Jun 13, 2023, 11:24 PM

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https://stripe.com/docs/api/account_links/create
unfortunately looks like account_update is for custom only

verbal garden Jun 13, 2023, 11:25 PM

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Yeah, because Stripe handles the onboarding for Standard accounts.

charred quest Jun 13, 2023, 11:28 PM

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OK so step 5 is exactly what I am looking for thanks
"If the account isn’t fully onboarded, provide UI prompts to allow the user to continue onboarding later. The user can complete their account activation through a new account link (generated by your integration)"
testing... if new account link starts over or only collects what is missing

#ghar_tok