mohamed_salah | Stripe Developers | Page 1

calm gardenBOT Jun 13, 2023, 7:50 PM

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cosmic relic Jun 13, 2023, 7:52 PM

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Hello 👋
Can you share a request ID?

this might be expected but I don't know a ton about the currency you're using
https://stripe.com/docs/currencies#minimum-and-maximum-charge-amounts

twin ibex Jun 13, 2023, 8:06 PM

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here's some id's for the requests
req_zM6LJX1h3wMG7c
req_n4of5iUNJyJNPu
apreiated

cosmic relic Jun 13, 2023, 8:10 PM

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Yeah I believe we only support 8 digits for this currency but you're setting 9 digits

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Can you try a with 8 digit amount and see if that works?

twin ibex Jun 13, 2023, 8:12 PM

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Yeah it works for 8 digit but actually this currency is very low so the numbers that we need for our payments will exceed the 9

cosmic relic Jun 13, 2023, 8:13 PM

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I'd recommend talking to our support team to see if they need to enable a special feature in order for you to accept payments with larger amounts

https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

twin ibex Jun 13, 2023, 8:14 PM

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Ok, cool
Thanks a lot

#mohamed_salah