Martin Gaibisso | Stripe Developers | Page 1

lilac marshBOT Jun 13, 2023, 12:13 PM

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deep horizon Jun 13, 2023, 12:14 PM

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Hi! Let me help you with this.

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Could you please share the Request ID req_xxx? https://support.stripe.com/questions/finding-the-id-for-an-api-request

glossy tendon Jun 13, 2023, 12:21 PM

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ok, one sec

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req_CBrhVwmDvo5atp

deep horizon Jun 13, 2023, 12:28 PM

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Are you saying this was working before?

glossy tendon Jun 13, 2023, 12:28 PM

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I'm saying before the refund was created, just in pending state. but now creation is failing

deep horizon Jun 13, 2023, 12:37 PM

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Do you have an example of a pending refund?

glossy tendon Jun 13, 2023, 12:38 PM

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pi_3NIPVyJFieew03j40cvQbF2o

deep horizon Jun 13, 2023, 12:43 PM

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You probably need to ask Stripe Support to understand how is your account configured, maybe there's any changes that prevent you from going negative now.

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https://support.stripe.com/?contact=true

#Martin Gaibisso