#kushal

1 messages · Page 1 of 1 (latest)

turbid troutBOT
misty marten
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Hi there!

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If the onboarding flow says "missing required information", then it means some required information is missing.

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So you need to provide the missing information

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Not sure what your question is.

hardy arch
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yes, you are right. but our question is: if some information is missing so why enabled "Agree & submit" button?

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@misty marten

misty marten
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We allow merchant to create accounts in incomplete status, and they can they provide the missing information later.

hardy arch
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ok, so, if stripe connect account user missed to fill some information. i need to again create account link right? @misty marten

misty marten
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What type of account are you creating? standard, express, or custom?

hardy arch
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express

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@misty marten

misty marten
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Then yes, you should re-create an account link for the merchant to finish the onboarding yes.

hardy arch
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ok thank you @misty marten for provide me guidence.

misty marten
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Happy to help 🙂

turbid troutBOT