KarlS | Stripe Developers | Page 1

flat mossBOT Jun 12, 2023, 10:31 PM

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misty rain Jun 12, 2023, 10:32 PM

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@near bay Many things could cause this. It's impossible to say with no information though. If it was "hours or days later" then you should be able to track all of this down right?

near bay Jun 12, 2023, 10:33 PM

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Yes, well I have customer id's payment intent id's etc

misty rain Jun 12, 2023, 10:34 PM

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I can't really debug this live for you here as this isn't really a channel for account support. If you have a specific question after debugging this yourself in the Dashboard and narrowing things down I'm happy to help but otherwise you would likely have to talk directly to our support team instead: https://support.stripe.com/contact

near bay Jun 12, 2023, 10:35 PM

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I understand.

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.. but let lme ask first, because I've seen this behaviour before, and not sure how to reproduce it.

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In my own testing, I'v managed to create several payment intents and then with "auto attach invoice" set to true, these all get lumped into 1 final succesful payment. Isn't this the case? Not exactly sure which property is the "auto attach invoice"

misty rain Jun 12, 2023, 10:38 PM

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I'm sorry I have never heard of "auto attach invoice" and it's not really a Stripe term so I don't know what that could mean

near bay Jun 12, 2023, 10:38 PM

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I'll come back later with more details..

#KarlS