Blair | Stripe Developers | Page 1

ivory caveBOT Jun 12, 2023, 7:32 PM

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high tartan Jun 12, 2023, 7:33 PM

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Hi there

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You generally can't do this.

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Only refunds that are in requires_action can be canceled: https://stripe.com/docs/api/refunds/cancel

hoary plank Jun 12, 2023, 7:35 PM

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I don't understand how to do that.

high tartan Jun 12, 2023, 7:35 PM

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Are you a developer?

hoary plank Jun 12, 2023, 7:35 PM

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NO.

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I refunded a client more money than they were supposed to get back and I need to fix it.

high tartan Jun 12, 2023, 7:37 PM

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Ah yeah then you want to talk to our Support team via https://support.stripe.com/contact/login as they will be able to help you better than I will. This forum is for developers to ask technical questions about our API.

hoary plank Jun 12, 2023, 7:39 PM

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Thank you. It was unclear where to go for help on the Stripe website.

#Blair