#justine222
fading fog
errant mauve
Hi 👋
How are you creating the ACH payment method?
dreamy tree
They are paying an invoice
errant mauve
And yes this would cause delays in verification
In this scenario it might make more sense to create and verify the account first then charge it
dreamy tree
what do you mean
we are sending invoices and they are using the payment links
how do we create and verify the account firsT?
errant mauve
Well I guess if you don't have a front-end you control then it will be hard.
You can use the pre-built Stripe Checkout interface: https://stripe.com/docs/payments/ach-debit/set-up-payment?platform=checkout
dreamy tree
won't there still be an issue where they have to verify via microdeposits
so if they set up a few on the same day
it will still be confusing
pi_3N3lb4AOQd0fR4gD3h4UzCl0 here are some examples of the same bank account
pi_3N3ladAOQd0fR4gD1z9MT6tG
errant mauve
If your users are generating multiple verification sessions for the same bank account then it's up to the bank how long it takes
dreamy tree
pi_3N3lcsAOQd0fR4gD0GiOMlO7
i know, i'm not worried about the timing
i'm just worried that they're not going to know which account they're verifying for
bc all the deposits look the same in their bank account
like it looks like they did it incorrectly here: req_hKqZRZcvnt424C
errant mauve
Yeah that should likely be avoided
errant mauve
You are using payment links which are very convenient but don't offer a lot in the way of customization. It sounds like people are rushing the verification process and causing this issue
dreamy tree
how are they rushing verification?
if we did the front end validation it'd be the same issue...right?
if they set them all up on the same day they'd still have the issue where the microdeposits are not specifying the account they set up for
errant mauve
Not if you use instant verification insted of microdeposits
dreamy tree
how do you do that
errant mauve
Stripe will default to instant verification if the customer's bank supports it
errant mauve
Yes and this is something your customers need to resolve with their bank. If it's a company account the bank should be responsive to their requests