el_isaac | Stripe Developers | Page 1

rich needleBOT Jun 9, 2023, 8:56 PM

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jagged sun Jun 9, 2023, 8:58 PM

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Hi there! I'm not sure what your use case would be for that 🤔

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It's not possible to move/change an existing Express connected account to a different account type (custom or standard). The only option is to create a brand-new connected account (of custom type in this case) and have the user go through the onboarding flow again. That'll add a lot of friction

glad phoenix Jun 9, 2023, 9:05 PM

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Can we switch the onboarding flow for new accounts so that they go through a custom flow?
Our case is we want to implement payout flows quickly with and then work on implementing the custom flow

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We can keep existing express customers as they are

jagged sun Jun 9, 2023, 9:07 PM

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Can we switch the onboarding flow for new accounts so that they go through a custom flow?
Yes, you can continue to go through a similar flow to create custom accounts. You can also use account links to collect onboarding information or collect that information yourself: https://stripe.com/docs/connect/connect-onboarding

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There's no need to change the existing Express accounts, these can remain as is

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I also recommend reviewing this in case you haven't already: https://stripe.com/docs/connect/accounts#choosing-approach

There are some pretty major differences between Express and Custom that you should be aware of

glad phoenix Jun 9, 2023, 9:12 PM

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Right. How about for our platform account? Would it be hard to change our plan from express to custom?

jagged sun Jun 9, 2023, 9:14 PM

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There's no "type" of platform. A platform can have connected accounts of many types (though this isn't very common)

#el_isaac