#Xenturion

1 messages · Page 1 of 1 (latest)

scarlet abyssBOT
dire glacier
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Hi, no there us not an automatic way to identify a customer who has already signed up for a free trial to stop from cancelling and re-subscribing. You'd need to track this on your end where you identify the customer and when they come up, do not pass in any trial parameters: https://stripe.com/docs/api/subscriptions/create#create_subscription-trial_period_days

Alternatively, you could create a promotion code that applies to the first transaction: https://stripe.com/docs/api/promotion_codes/create#create_promotion_code-restrictions-first_time_transaction. You can learn more about how it works here: https://stripe.com/docs/billing/subscriptions/coupons#promotion-codes

shell sleet
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Understood, I'll pass this on to the team. Thank you for the quick response.