#greatestice
1 messages · Page 1 of 1 (latest)
Hi 👋
Do you mean the Connect Onboarding UI?
How are you creating the onboarding session
Okay so you are setting the service agreement to recipient
yes
Okay can you share IDs for a request from Test that is showing the service agreement and one from Live that is not showing the service agreement.
Here's how you can find a request ID: https://support.stripe.com/questions/finding-the-id-for-an-api-request
I didn't understand, Is there anything I'm missing to add this text?
The request IDs will tell me a lot more about what is going on so that would be the most helpful thing you could do so I can double check
Look up the request IDs in Test and Live mode and copy/paste them in this chat
where I can find the request IDs?
Test mode: req_sZk28V0HQcu3Jo
Live Mode: req_kEmFgTDjULLxcM
Thanks, looking
Okay no, these are not the requests I need. The first is an Account Link creation. Service Agreements are set on the Account.
The Live Mode request is a GET request for an Account which doesn't do anything related to the Service Agreement
Basically what I want to verify is whether or not you are setting the Service Agreement when creating Accounts both in Test and Live mode
oh sorry, I mistakenly provided you wrong id
No worries, I realize it can be confusing to sort through all of them if you aren't used to reviewing your API logs
Test mode: req_sZk28V0HQcu3Jo
Live Mode: req_bDUes129xABSGu
Okay those are onboarding account link requests. But the service agreement is set when you create the Account
Test mode: req_GcJGjub4EaQaka
Live Mode: req_H4SxS8u3fqdmNV
Here are a couple exmples of requests where you are creating accounts: