#greatestice

1 messages · Page 1 of 1 (latest)

fast sableBOT
burnt island
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Hi 👋

Do you mean the Connect Onboarding UI?

lyric berry
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I want to add this message

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It is showing on test mode but not on live mode

burnt island
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How are you creating the onboarding session

lyric berry
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I'm using this to create an account

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this is for creating onboarding link

burnt island
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Okay so you are setting the service agreement to recipient

lyric berry
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yes

burnt island
lyric berry
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I didn't understand, Is there anything I'm missing to add this text?

burnt island
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The request IDs will tell me a lot more about what is going on so that would be the most helpful thing you could do so I can double check

lyric berry
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what should I have to do now>

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??

burnt island
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Look up the request IDs in Test and Live mode and copy/paste them in this chat

lyric berry
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where I can find the request IDs?

burnt island
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Read the link I provided

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It is specifically for that question

lyric berry
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Test mode: req_sZk28V0HQcu3Jo
Live Mode: req_kEmFgTDjULLxcM

burnt island
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Thanks, looking

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Okay no, these are not the requests I need. The first is an Account Link creation. Service Agreements are set on the Account.

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The Live Mode request is a GET request for an Account which doesn't do anything related to the Service Agreement

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Basically what I want to verify is whether or not you are setting the Service Agreement when creating Accounts both in Test and Live mode

lyric berry
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oh sorry, I mistakenly provided you wrong id

burnt island
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No worries, I realize it can be confusing to sort through all of them if you aren't used to reviewing your API logs

lyric berry
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Test mode: req_sZk28V0HQcu3Jo
Live Mode: req_bDUes129xABSGu

burnt island
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Okay those are onboarding account link requests. But the service agreement is set when you create the Account

lyric berry
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Test mode: req_GcJGjub4EaQaka
Live Mode: req_H4SxS8u3fqdmNV

burnt island