#Guillaume--
mossy heart
dapper fable
Thank you!
Yes, I am currently simulating a payout that would fail once Stripe try to send the money into the user bank account.
The test worked, I created a charge, the money was sent into my test user account, then I proceded with a payout using the api. The payout was sucessfull, but as expected it was then declined by the bank. My issue is I never received a payout.failed webhook and i have no way of knowing this issues happened.
pseudo grail
Can you share the id of the payout?
dapper fable
po_1N4CXZCCafxeudGafulYcl44
This is all done in test mode, but we had the same situation on a live environment
pseudo grail
Can you share the live payout where you didn't get a payout.failed event?
There was a payout.failed event. See above
pseudo grail
Yeah it had a payout.failed event
pseudo grail
You're probably logged into the wrong account
The event exists on acct_1HcwWWCCafxeudGa
It's an express account
This means you're likely not listening to connect webhook events properly: https://stripe.com/docs/connect/webhooks
You'd need a separate webhook endpoint to get these connect events
dapper fable
Okay i'll look into that, but I can't see the event on the account page can you tell where i can see those
Like in what section?
pseudo grail
You actually won't be able to see it from your platform's dashboard since it exists on the connect account
You could retrieve it: https://stripe.com/docs/api/events/retrieve
With the stripe account header set: https://stripe.com/docs/connect/authentication
dapper fable
Okay, I'll do more research and look into my webhook integration
Thank you for the help, that will help me debug my issue 🙂
pseudo grail
No problem