#Boxingdays

1 messages · Page 1 of 1 (latest)

silent cosmosBOT
delicate lynx
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Hi 👋 can you tell me more about your flow? Do you have examples of these double payments you can share?

civic flame
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Hi ! Yay of course

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One of the two order numbers does not exist on my woocommerce back office

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do you need any additional information?

delicate lynx
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Oh, you're using a third-party integration from WooCommerce? If so, you will likely want to speak with them regarding this matter. Based on the screenshot, it looks like two separate payments are being created and processed. If you don't control the code/integration that is causing that behavior, then you will want to contact the folks who do.

civic flame
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ok txs