SouffleAuChocola | Stripe Developers | Page 1

hasty mapleBOT Jun 9, 2023, 8:54 AM

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astral sleet Jun 9, 2023, 8:55 AM

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How are you integrating today?

kind vessel Jun 9, 2023, 8:55 AM

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hello\

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We have an web application and we have implemented Stripe payments and without using checkout links or any external services. We keep facing issues here and there and one of them is subscriptions getting duplicated if the 3D secure payment fails

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I would like to know if we can cancel any active,incomplete subscriptions with the same product if a new one has been created

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or if there is any other solution

astral sleet Jun 9, 2023, 8:58 AM

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So you're using Elements?

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Right now there is no way to automatically do that with Elements. You'd need to manually implement something yourself

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We keep facing issues here and there and one of them is subscriptions getting duplicated if the 3D secure payment fails
This sounds like your integration is creating a duplicate Subscription if a payment fails. You should stop that

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If the initial payment fails, you can re-attempt it by just re-confirm the initial Setup/Payment Intent

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There's no need to create a 2nd Subscription to try again

#SouffleAuChocola