Zach | Stripe Developers | Page 1

daring valveBOT Jun 9, 2023, 7:57 AM

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visual phoenix Jun 9, 2023, 7:57 AM

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Can you share the request ID (req_xxx) which you faced the error? Here’s how you can find it: https://support.stripe.com/questions/finding-the-id-for-an-api-request

Finding the ID for an API Request : Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

forest cloud Jun 9, 2023, 8:00 AM

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req_OrbqW573pIZrAj

visual phoenix Jun 9, 2023, 8:02 AM

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From https://dashboard.stripe.com/logs/req_OrbqW573pIZrAj, you're using Stripe test card in live mode

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Live mode only accepts real card

forest cloud Jun 9, 2023, 8:02 AM

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how do i change that pls

daring valveBOT Jun 9, 2023, 8:02 AM

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forest cloud Jun 9, 2023, 8:03 AM

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or its the card am using that is for testing?

compact gyro Jun 9, 2023, 8:04 AM

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Yep! You're using your live mode API keys to process a payment with a test card

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Those test cards only work with your test mode API keys

forest cloud Jun 9, 2023, 8:06 AM

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but i used it on my other subdomains and it was succesfull

compact gyro Jun 9, 2023, 8:07 AM

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Not sure what the exact circumstances are there, but I expect that isn't true. Please share an example

forest cloud Jun 9, 2023, 8:08 AM

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i used the same for for this successful id
req_CHtvcnzeiF1KZc

compact gyro Jun 9, 2023, 8:09 AM

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Hmm, that payment used a Payment Method object (pm_1NGpWvCqUFHc3USuw90g9shW) which was created using a real card

forest cloud Jun 9, 2023, 8:10 AM

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does a card flunctaute as a real card and test card at the same time?

compact gyro Jun 9, 2023, 8:12 AM

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No, those test card numbers are specifically flagged a 'fake' cards (and as such can't be used in live payments like you're attempting to)

#Zach