#eirikbakke

1 messages · Page 1 of 1 (latest)

vale kestrelBOT
split mirage
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Hello! You'd use Subscription Schedules to "schedule" the downgrade to happen at the end of the current cycle

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^^ In that example they have two prices for the first phase, which ends after one billing cycle, and after that it downgrades to a single price

soft swallow
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Is Subscription Schedules a "Billing Scale" feature only? In the dashboard it says "Schedule automatic subscription phases for this subscription. Billing Scale only."

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I.e. is this a premium feature that's priced differently by Stripe?

split mirage
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Hmm.... As far as I know Subscription Schedules shouldn't need Billing Scale - that may just be refererring to using them through the dashboard

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Through the API there shouldn't be any restriction

soft swallow
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OK, interesting. Does Billing Scale get activated by itself as soon as a premium feature is used, or must it be explicitly enabled somewhere?

split mirage
soft swallow
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OK, follow-up question on Subscription Schedules. What happens if a subscription has a scheduled seat downgrade, but the user then subsequently requests a prorated upgrade on the same subscription, before the original downgrade took place?

split mirage
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If they schedule an IMMEDIATE upgrade on the same subscription then the upgrade would happen immediately, but the downgrade should still take place (but really this depends on how you implement this in the subscription schedule)

soft swallow
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Thank you! I think those are my questions for now.