Mahesh | Stripe Developers | Page 1

vale marlinBOT Jun 8, 2023, 6:26 AM

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kind coral Jun 8, 2023, 6:27 AM

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hello! can you share the relevant code snippets as to how you're implementing the Payment Element? Also, at which point/line of your code are you getting that error?

pale sigil Jun 8, 2023, 6:33 AM

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i have observed this two scenario

when the connected stripe account has atleast one capability enabled, then everything is working as expected.
when the connected stripe account don't have any capabilities enabled or incomplete stripe setup, then the custuomer paid using a other payment methods like Paypal etc., then on redirecting to next confirmation page we are getting this error.

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we are following this documentation approach: https://stripe.com/docs/payments/accept-a-payment-deferred?platform=web

Collect payment details before creating an Intent

Build an integration where you can render the Payment Element prior to creating a PaymentIntent or SetupIntent.

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if you want to access the live site, its available here: https://qadubai106.1prod.one/#!/

qadubai106.1prod.one

kind coral Jun 8, 2023, 6:47 AM

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are you initializing stripe like this client-side?

var stripe = Stripe('{{PLATFORM_PUBLISHABLE_KEY}}', {
  stripeAccount: '{{CONNECTED_STRIPE_ACCOUNT_ID}}',
});

pale sigil Jun 8, 2023, 6:52 AM

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const { loadStripe } = await import('@stripe/stripe-js');
const stripePromise = loadStripe(checkoutSettings.stripePublishableKey, {
betas: ['mobilepay_pm_beta_1'],
});
<Elements
stripe={stripePromise}
options={{
mode: 'payment',
amount: 100000,
currency: 'EUR',
paymentMethodTypes: Array_Of_Methods or emptry Array,
}}
></Elements>

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like this

kind coral Jun 8, 2023, 6:52 AM

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I'm quite confused here, what has this got to do with the connected account?

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you're using your platform's publishable key in your code right?

pale sigil Jun 8, 2023, 6:55 AM

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we use connected account stripe_publishable_key in client side right?

kind coral Jun 8, 2023, 7:13 AM

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you should follow this if you're making API calls on behalf of your connected accounts - https://stripe.com/docs/connect/authentication

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anyway, that may not be the issue, it's just an observation

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Can you share the code where you're submitting/confirming the payment frontend? Also, is the link you provided using the live or test Stripe keys? If it's using the test Stripe keys, can you provide step by step instructions on how to replicate the issue?

#Mahesh