#IGMontero
1 messages · Page 1 of 1 (latest)
Hey, for more info this is what I see in the invoice. Next attempt is tomorrow. I want to somehow give the user like +10 more days to play around until third attempt happens, or until his sub is cancelled if he does not change his payment method
You should be able to stop that by disable auto-advance: https://stripe.com/docs/invoicing/integration/automatic-advancement-collection#toggle-auto-advance
update the invoice to set auto_advance=false
Is it this configuration?
Also, now that I paused the automatic collection, what happens if the customer updates his payment information and pays the invoice? Does it get solved, or do I have to manually trigger the collection of that payment?
I'm not certain what that's setting, i was referring to API changes you can make
To undersstand the Dashboard behaviour please work with our support team: https://support.stripe.com/contact
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But if the user pays the invoice eg via the hosted invoice page, it would be paid at that point
Okay looks like that was the configuration.
The invoice is attached to a subscription, so if the subscription payment method is updated, should it attempt to pay the invoice?
That won't happen automatically, no, but you can call the /pay endpoint using the new payment method ID
I'm not sure how to do that throught the dashboard.
The client actually already updated his payment method.
Is there a way to make that payment method pay for the invoice right now, without compromising the subscription in case the payment fails?
Yes, you can use that /pay endpoint that was mentioned. If you don't want to use the API here our support team may know how to do this through the dashboard https://support.stripe.com/?contact=true
Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.
Okay thank you. Just reached out through the chat there
Okay resolved. Thank you very much guys, appreciate it. Have a great rest of the day!