#IGMontero

1 messages · Page 1 of 1 (latest)

thorny pawnBOT
vast bone
#

Hey, for more info this is what I see in the invoice. Next attempt is tomorrow. I want to somehow give the user like +10 more days to play around until third attempt happens, or until his sub is cancelled if he does not change his payment method

upbeat quarry
#

update the invoice to set auto_advance=false

vast bone
#

Is it this configuration?

#

Also, now that I paused the automatic collection, what happens if the customer updates his payment information and pays the invoice? Does it get solved, or do I have to manually trigger the collection of that payment?

upbeat quarry
#

I'm not certain what that's setting, i was referring to API changes you can make

#

To undersstand the Dashboard behaviour please work with our support team: https://support.stripe.com/contact

#

But if the user pays the invoice eg via the hosted invoice page, it would be paid at that point

vast bone
#

Okay looks like that was the configuration.
The invoice is attached to a subscription, so if the subscription payment method is updated, should it attempt to pay the invoice?

upbeat quarry
#

That won't happen automatically, no, but you can call the /pay endpoint using the new payment method ID

thorny pawnBOT
vast bone
#

I'm not sure how to do that throught the dashboard.
The client actually already updated his payment method.

Is there a way to make that payment method pay for the invoice right now, without compromising the subscription in case the payment fails?

kind snow
#

Yes, you can use that /pay endpoint that was mentioned. If you don't want to use the API here our support team may know how to do this through the dashboard https://support.stripe.com/?contact=true

vast bone
#

Okay thank you. Just reached out through the chat there

vast bone
#

Okay resolved. Thank you very much guys, appreciate it. Have a great rest of the day!