#Desa

1 messages ยท Page 1 of 1 (latest)

wise coralBOT
silk furnace
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Do you have a setup intent I can take a look at?

plush carbon
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looks like there are multiple, but this is by the customer today, so only the june 7th ones are relevant.
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silk furnace
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๐Ÿ‘ give me a few minutes to take a look

plush carbon
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I actually just got word that they tried to link it on june 5, my apologies. so that date is relevant as well.

silk furnace
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It looks like that setup intent never actually got confirmed - you can't actually manually verify/link a bank account until the setup intent get's confirmed and the bank account details have been colleclted

plush carbon
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So we're waiting to see it as confirmed? Can you verify that its in the process of being verified?

silk furnace
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It's not in the process of being verified at all - the expectation would be that in your UI, they'd provide their bank account details manually and then your integration would confirm the SetupIntent. This would transition the SetupIntent into requires_action and wait for verification

plush carbon
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Okay - that's the insight i was looking for.

silk furnace
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๐Ÿ‘