tonyp

[quiet drift]

No you can't payout to a Customer. In Stripe API, Customer is only to pay and you can only payout to a Stripe Account holder, which is connected account

I would recommend credit the Customer and let them use their balance to pay future Invoice when you purchase your book and good, instead of "payout" to their card

Think of it as virtual balances

[worthy cosmos]

But is there a way for the customer to get back its balance or it can only be used for future invoices ?

the balance part is not really the problem, it is more the "get the money back" part

oh but in your example the customer is never paying, this a a debt of the platform isn't it ?

[quiet drift]

No, get the money back can only be done via Refund, and Stripe processing fee doesn't comeback via Refund

[worthy cosmos]

Stripe processing fees are not a problem, but the solution you gave does not really fit our use case. The gyms have connected accounts and we'd like to transfer the money directly when a balance operation occurs. So our platform account is used to stock the user balance, and we're just ordering transfers

[north patrol]

This can be achievable only using refunds (if they did a Payment previously) otherwise, Connect is the only option.

[worthy cosmos]

ok thanks anyway !