travis-paymentelement-safaricompat | Stripe Developers | Page 1

waxen shadowBOT Jun 6, 2023, 5:11 PM

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barren geyser Jun 6, 2023, 5:15 PM

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Hey @fossil mortar, have you been able to reproduce this exact error?

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Also are you using PaymentElement specifically?

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travis-paymentelement-safaricompat

fossil mortar Jun 6, 2023, 5:18 PM

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Yes, I have been able to reproduce this error using a BrowserStack Mac OS X Sierra instance running Safari 10.1.2 and I am also using PaymentElement

barren geyser Jun 6, 2023, 5:18 PM

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perfect, let me have a look

fossil mortar Jun 6, 2023, 5:18 PM

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Alrighty. I appreciate it

barren geyser Jun 6, 2023, 5:21 PM

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And are you hitting 3DS when you do this flow? Or just the normal 4242 card and it still fails?

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can you give me an example PaymentIntent where you tried this?

fossil mortar Jun 6, 2023, 5:21 PM

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The normal 4242 card. Sure, give me a moment

barren geyser Jun 6, 2023, 5:22 PM

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thanks

fossil mortar Jun 6, 2023, 5:22 PM

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Here's one: pi_3NG173JBZRuStfpy1iVdf0xy

barren geyser Jun 6, 2023, 5:22 PM

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And it also doesn't "redirect"? I assume you have disabled redirects for card payments?

fossil mortar Jun 6, 2023, 5:24 PM

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I believe that's the case yes

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I have a meeting in a few minutes just fyi so i'll have to step out for an hour but I'll be back after that. Thanks for your help

barren geyser Jun 6, 2023, 5:25 PM

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sounds good

barren geyser Jun 6, 2023, 6:09 PM

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Okay the team is looking into it but I think PaymentElement only supports Safari 11+ and our docs need to be improved to cover more than just the Stripe.js library. I'd recommend reaching out to our support team directly to discuss this on https://support.stripe.com/contact and make sure you mention you talked to me on Discord and you want to report a potential bug.
But for now I'd recommend assuming Safari 11+ is required for PaymentElement to work

fossil mortar Jun 6, 2023, 6:47 PM

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Cool - thank you very much for your assistance koopajah

#travis-paymentelement-safaricompat