#althair-mexico-amex
latent pagoda
small cobalt
althair-mexico-amex
@cold pelican are you getting an error? Because https://stripe.com/docs/payments/cards/supported-card-brands says all countries except India support it
cold pelican
but the card is not from india
The stripe account is Mexican but I am doing the charge in dollars
small cobalt
I'm sorry, you are only giving me a small bit of information here. Can you please explain exactly what the problem is? What have you tried? Are yoy getting a specific error? If so what's the request id req_123 for example or anything else I can use to look at this
cold pelican
No se admite tu tarjeta de crédito. Intenta pagar con una tarjeta de débito.
small cobalt
That seems like a completely different error? Do
do you have a concrete example I can look at for me to help you please?
cold pelican
small cobalt
Unfortunately that is still just a picture with spanish
I need you to provide more information like an exact Checkout Session id, a PaymentIntent id, a failed Charge id, anything that I can look at
cold pelican
Error al intentar efectuar el pago pi_3NG2xVAnnVERSQay1KkUrnUl por USD 199.00.
small cobalt
thanks looking
cold pelican
message": "Your card is not supported. Please use a Visa, MasterCard, or Carnet card"
"type": "card_error"
POST /v1/payment_pages/cs_test_a1uY3aSrL3hW2SjyPlEhbJqZXiiftaxhEgfNHKBe9dw6LDJafNH4J6SLWZ/confirm
402 ERR
small cobalt
yep perfect that's exactly what I needed
https://stripe.com/docs/currencies?presentment-currency=MX okay sorry it looks like this says clearly
You can charge American Express cards only in MXN
So really it's a limitation today of our offering and we only support MXN for Amex
cold pelican
thaks for your help