andygee | Stripe Developers | Page 1

karmic galeBOT Jun 6, 2023, 10:43 AM

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dry musk Jun 6, 2023, 10:45 AM

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Hi
How you are allowing your customers to cancel their subscription ? using Customer Portal?
in general you can find details here:
https://stripe.com/docs/api/subscriptions/object#subscription_object-cancellation_details

dark crater Jun 6, 2023, 10:45 AM

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The customer portal

dry musk Jun 6, 2023, 10:52 AM

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You can fetch the subscription details when you receive customer.subscription.updated event and check the field I mentioned above or you can monitor the even customer.subscription.deleted also

dark crater Jun 6, 2023, 10:54 AM

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Thanks!

dry musk Jun 6, 2023, 11:01 AM

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Actually you'll receive customer.subscription.deleted event only when customer cancel their subscription using Customer portal.

#andygee