georgep-invoice-email | Stripe Developers | Page 1

scarlet brookBOT Jun 5, 2023, 5:38 PM

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exotic thorn Jun 5, 2023, 5:40 PM

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georgep-invoice-email

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@gusty obsidian the Invoice email in this case is only sent after a successful payment so that's why nothing is emailed. Setting a fake paymeht method is definitely not okay.
I'd recommend talking to our support team to guide you towards a better solution based on the right account settings in your Dashboard.

gusty obsidian Jun 5, 2023, 5:43 PM

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i talked to them already it doesn't seem like there is a setting for this

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@exotic thorn do you have any alternate ideas?

exotic thorn Jun 5, 2023, 5:44 PM

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I do not, sorry. I don't know much about Dashboard settings and automated emails unfortunately so talking to our support team is the best option

gusty obsidian Jun 5, 2023, 5:45 PM

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@exotic thorn is there a specific support channel i should use? when i spoke to them they said that i could try my fake payment method idea and see what happened

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i just used the basic "have stripe call me" one

exotic thorn Jun 5, 2023, 5:45 PM

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you definitely should not do a "fake payment method" that will never work

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And I wouldn't use the call option, I'd write in a clear and detailed report with a clear and specific example customer and Invoice and have the support team help

gusty obsidian Jun 5, 2023, 5:46 PM

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cool

#georgep-invoice-email