john-subscription-refunds | Stripe Developers | Page 1

distant agateBOT Jun 5, 2023, 5:25 PM

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jaunty yew Jun 5, 2023, 5:28 PM

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There is a beta functionality for issuing unlinked refunds so that a refund does not link to any charge. You would want to reach out to Support to see if you qualify for that program.
https://support.stripe.com/?contact=true

Otherwise, no all Refunds need to be linked to Charges and the amount refunded cannot exceed the amount charged.

distant agateBOT Jun 5, 2023, 5:30 PM

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trim magnet Jun 5, 2023, 5:34 PM

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john-subscription-refunds

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@drifting mortar We do recommend doing each Refund for each previous payments separately. I don't think the beta my colleague mentioned would be a fit for you here

drifting mortar Jun 5, 2023, 5:35 PM

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that's kinda gross tho, why wouldn't we be a good fit for the beta?

trim magnet Jun 5, 2023, 5:37 PM

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Because that beta is not accepting any new users and that won't work for your business. You need to refund each separate payment

drifting mortar Jun 5, 2023, 5:39 PM

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why wouldn't it work for our business?

trim magnet Jun 5, 2023, 5:41 PM

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It won't work since we can't add you to the beta since no one new can be added to the beta. So you have to approach it the way I described. Sorry I'm not sure how else to explain this, we shouldn't have mentioned this beta in the first place.
You're welcome to contact our support team to discuss this though

drifting mortar Jun 5, 2023, 5:44 PM

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gotcha. totally get it if we didn't make the cut, i thought you were saying it wouldn't work at the business use case level.

#john-subscription-refunds