#sree-crossborder-support
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Hi ๐
Can you explain more what you mean?
My customer is receiving an error while processing the payment.
Here is the reference.
Kindly assist to solve this issue.
Okay this has to do with your account configuration and unfortunately we aren't equipped to handle that. I recommend you reach out to Support who can help you with this.
Who should I contact exractly?
Just reach out to support using the page I shared. They will route internally to the correct team