#roberto-subscription-dashboard
reef tapir
Hi 👋
If your customer has paid you through another processor then you can simply mark the latest invoice for that subscription as paid using the parameter paid_out_of_band.
https://stripe.com/docs/api/invoices/pay?lang=curl#pay_invoice-paid_out_of_band
This tells the Stripe API that this invoice was paid without using Stripe
latent yoke
Where do I have to write that?
reef tapir
In that API or through the Dashboard
You can mark an Invoice as Paid in the Dasbhoard by going to the Invoice detail page and selecting Change invoice status from the More dropdown menu
latent yoke
Inside Stripe, Inside clients, CLIENT X, where do I have to write or put that?
reef tapir
What do you mean? I'm sorry your question does not make sense to me
Are you using our APIs or the Dashboard?
latent yoke
Use the control panel. No soy developer. And I didn't see a Stripe support anywhere.
reef tapir
I told you how to do it using the Stripe Dashboard
and this server is specifically for devs coding integrations so that is our focus
But you can mark the invoice paid on the Invoice detail page.
latent yoke
So I create a new invoice and mark it as paid like this? Okay
reef tapir
Wait, you should not need to create a new invoice.
The customer should have one invoice outstanding.
latent yoke
reef tapir
Did they pay you outside the normal billing cycle?
Do you need to change their biling cycle start date?
latent yoke
They paid me 1 whole year, taking into account the monthly subscription. It was calculated and it was €444 instead of €465.
Yes, you need to change to today's date, June 5, for 1 year, since your monthly subscription was on the 17th.
reef tapir
Okay, you can do all of that through the Dashboard
latent yoke
Ok, I'll wait for your instructions 🙂
reef tapir
I don't have instructions for you
this forum is for helped developers code integrations with the APIs
I recommend you reach out to Support here: https://support.stripe.com/?contact=true
latent yoke
Ok thanksyou
sly currentBOT