#chrisdaviesweb

1 messages · Page 1 of 1 (latest)

merry zincBOT
crude saddle
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I am unsure. Do you have the specific ID of the payment intent that you saw this with? (pi_123)

lapis moth
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pi_3NFZ6hIp6OoJOgiF1FJUh1QK

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I see this on many of my payments.

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"3D Secure attempt failed", then 1 minute later "3D Secure authentication succeeded" (for 3D2)

crude saddle
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Thank you for the ID, checking in to it ina. minute

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After looking in to this, I think it would be better to take this question to our support team https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

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I can see the failed 3DS attempt mentioned but am not finding logs of it. Your API calls look to be the right ones which is what this server can look at. Our support team is better at looking at individual payments

lapis moth
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okay. thank you