#repark_ben
rustic plank
tulip crescent
Hi soma, thank you for you assistance:
this is the id:
pi_3NFbadK7F4uR3Tmf1SKuPHSi
in the logs, it first says the paymentIntent did not succeed, but then it did somehow. Our development Setup is
- Confirm Payment
- Create Booking -> Here we check again whether the pi succeded. Which didn't. So we did not create a booking.
- Customer got still charged...
Its the same one with this:
pi_3NFYRyK7F4uR3Tmf13KNW0pW
soft karma
Thanks! Give me a few minutes to look into this.
tulip crescent
and this one:
pi_3NFaJ8K7F4uR3Tmf1C6Urtz7
so in total these three:
pi_3NFbadK7F4uR3Tmf1SKuPHSi
pi_3NFYRyK7F4uR3Tmf13KNW0pW
pi_3NFaJ8K7F4uR3Tmf1C6Urtz7
thanks!
Somehow this User reported something similiar, just minutes ago:
#dev-help message
soft karma
For pi_3NFYRyK7F4uR3Tmf13KNW0pW:
- The customer subbmited the payment form once, and it failed https://dashboard.stripe.com/logs/req_atfhpQeXwQQNQI
- Then they used a different card, and it worked https://dashboard.stripe.com/logs/req_oo2XeGRavu2AFQ
To me that looks normal
tulip crescent
Is it the same for all three of them?
soft karma
Checking the other PI you shared...
tulip crescent
appreciate it!
soft karma
Same for pi_3NFaJ8K7F4uR3Tmf1C6Urtz7
soft karma
I haven't checked yet, give me a few more minutes
I can see multiple attempts to confirm the PaymentIntent that failed. And then this attempt worked: https://dashboard.stripe.com/logs/req_jiAFFC6lPaJs5I
Can you clarify exactly what is the issue with the PaymentIntent you shared?
tulip crescent
maybe its an issue on our side handling the first failed attempt. You already helped very much - thank you!