machineau | Stripe Developers | Page 1

broken nexusBOT Jun 5, 2023, 2:37 AM

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tribal wharf Jun 5, 2023, 2:37 AM

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👋 How can I help?

spark palm Jun 5, 2023, 2:37 AM

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We have a stripe standard connect implementation

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Where the customer pays and the payment is sent to the owner of charging stations, and we take a platform fee along with stripe fee. The calculation and split seems to be incorrect, and i want to understand how it correctly works.

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If i give you a transaction number, would you be able to say how much the split was?

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ch_3NFRPiHwT4akAWyk0XR2oxrL

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this is the stripe transaction id

tribal wharf Jun 5, 2023, 2:43 AM

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In https://dashboard.stripe.com/logs/req_SJvqGayzsJs945, it's a destination charge with payment amount is AUD 3.23 and application fee to platform is AUD 0.75

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What do you mean by incorrect?

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With destination charge, Stripe fee is collected from platform

spark palm Jun 5, 2023, 2:43 AM

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in this, can you tell me what about is going to us as platform, what amount is taken by stripe and what amount was taken by stripe for this transaction ?

tribal wharf Jun 5, 2023, 2:44 AM

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Youn may refer to the Destination Charges fund flow here: https://stripe.com/docs/connect/destination-charges#flow-of-funds-app-fee

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With destination charges, Stripe will take Stripe fee from the platform instead of connected account

spark palm Jun 5, 2023, 2:45 AM

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but is there a way for each transaction where we see the split like - Customer paid, Platform Fee ( stripe fee), end owner payment?

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For example in this transaction -

Customer paid - $3.23
Platform Fee - $0.75
Stripe Fee - $0.36
Connected account Paid - $2.48

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is the above correct? if so, where can i see the platform getting paid for each transaction in my stripe account?

tribal wharf Jun 5, 2023, 2:58 AM

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Yes! You can use Payment Intent retrieval and expand latest_charge.balance_transaction:

Payment Intent retrieval: https://stripe.com/docs/api/payment_intents/retrieve
Expand an object: https://stripe.com/docs/api/expanding_objects

You will find the following them in the response:

Customer paid: amount field
Application fee to platform: application_fee field
Stripe fee: latest_charge.balance_transaction.fee_details.amount
Amount that the connected account received: You can compute with item (1) - item (2)

spark palm Jun 5, 2023, 3:00 AM

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ok, where in my stripe dashboard / portal, can i see how much the platform received after the stripe fee for that transaction ?

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i only see the total amount as succeded, but unable to see anywhere what we make from each transaction clearly

tribal wharf Jun 5, 2023, 3:02 AM

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You can find them in payment intent page. For example: https://dashboard.stripe.com/payments/pi_3NFRPiHwT4akAWyk0qZYe1Bs

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Under Payment details section

spark palm Jun 5, 2023, 3:04 AM

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this does not show what i am asking though

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the net is what the connected account gets. I can see the stripe fee, and i can do a collected fee - stripe fee to get the payment that we would make. But where do i see this physically being desposited to us for each transaction ?

tribal wharf Jun 5, 2023, 3:07 AM

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I'm afraid this is not shown in the Dashboard page. You'd need to calculate yourself

spark palm Jun 5, 2023, 3:07 AM

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i am assuming for this transaction this is 0.75 - 0.36 = 0.39

tribal wharf Jun 5, 2023, 3:09 AM

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Yup! The after Stripe fee information is not available in the Dashboard

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