#Th3FalleN

1 messages ยท Page 1 of 1 (latest)

lament ironBOT
tidal hull
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I think that will work. Try it out in test mode though

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You'd also want to handle prorations accordingly

abstract moss
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my goal is, they get a 14 day trial, but decide to upgrade plans. i want to update that subscription. end the trial immediately but keep their cycle date set to the 1st

tidal hull
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Yep try it out in test mode. Pretty sure your suggestion will work

abstract moss
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as a follow up, if i have an account who has collections paused, (voiding invoices) is there a way im missing to resume collections, invoice them for the remainder of that month without altering their billing cycle?

lament ironBOT
tidal hull
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Recommend you test that out in test mode as well

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That may or may not generate a prorated invoice. I'm not 100% sure

abstract moss
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sad_cat it does not

pearl sleet
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Hi ๐Ÿ‘‹

So you have a customer that has paused collections, you want to un-pause them. What occurs when you do?

abstract moss
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my goal is when i unpause their collections i want to not alter the billing cycle date but immediately charge them a prorated amount for whatever time remains until their next normal invoice

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so for example, a customer pauses collections on subscription A which is $20/mo (billed on the first of each month) then 2 months later they resume payment on the 15th of the month, i want to issue an invoice for $10 (half the cost because half the month is gone)

pearl sleet
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Hmmm....

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Do you have an example request where you unpaused the subscription and the user was billed the full amount?

abstract moss
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that's the issue it's getting unpaused and they're not being billed anything until the 1st

pearl sleet
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Do you have the request where you unpause the subscription?

abstract moss
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req_tA1LMuza5pKDkp <- pausing it, req_No1GwtD9pCpKVS <- unpausing it

pearl sleet
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What happens if you unpause and pass the proration_behavior parameter as 'always_invoice'?

abstract moss
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tried that too ๐Ÿ˜‰ req_tCaKU9zrJQ33Dp

pearl sleet
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And no new invoice is generated , since the latest invoice associated with that subscription is still the void one