#wiiim
elfin trench
what's the question?
lean cobalt
We had many webhook events yesterday and we think that our Network layer thought that stripe is attacking us with a ddos. Therefore 70-80% of the webhooks could not be delivered. The retry mechanism does not work very well in this case, because the whole wave of events is then sent at the same time again which causes our network layer to deny some requests. Sadly we don't know what the issue is there yet.
Is there a way to re-trigger them manually via the api? We saw that this is possible in the dashboard, but when executing something like this: POST https://api.stripe.com/v1/events/evt_1NDzJtBedPgr0Zv29EwPj5Kt/retry, we get You can only retry Events in test mode
elfin trench
I don't think you can programmatically retry in livemode
an option would be to call https://stripe.com/docs/api/events/retrieve or https://stripe.com/docs/api/events/list#list_events-delivery_success and ingest/process the data that way.
lean cobalt
so you mean to download them and send them manually to the webhook endpoint?
elfin trench
or just execute the code your webhook handler calls, directly from a script calling those APIs, for instance
rotund ospreyBOT
lean cobalt
Hmm, I have another idea. We've found out that the stripe cli is able to retry the event. My idea is now to download the events and run a script which retries the events. Is there anything wrong about that? We can't easily hack that into our code in production right now.
weary briar
Yes I think that could help too, you can do several tests for that script and see if that match your requirements
https://stripe.com/docs/cli/events/resend
lean cobalt
Okay, then we'll work with that. One last question: When I retry an event with the CLI and there is a planned retry by stripe (e.g. in 2 hours), this will be canceled then if the manual retry via the CLI is sucessful right?
weary briar
One last question: When I retry an event with the CLI and there is a planned retry by stripe (e.g. in 2 hours), this will be canceled then if the manual retry via the CLI is sucessful right?
I'm not sure honestly, you can do a quick test for that, but in all cases you integration should be able to handle duplicate events:
https://stripe.com/docs/webhooks/best-practices#duplicate-events
lean cobalt
Alright, thank you 🙂