Randomuser2022 | Stripe Developers | Page 1

open cloakBOT May 31, 2023, 7:52 AM

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static flare May 31, 2023, 7:52 AM

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i check there's a Declined payments section, but it has a prompt no sure it's the situation I need

foggy fiber May 31, 2023, 7:53 AM

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Hi! Let me help you with this.

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What do you mean by "it has a prompt"?

static flare May 31, 2023, 7:54 AM

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we have a page and use payment element instead of check-out session. so we need to call the retravial api to get the payment result to the customer on the page. so i'm testing.

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when i enter a invalid card number in test mode, it only has a prompt

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like this

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i'd like to know how to test a failed payment in test mode.

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foggy fiber May 31, 2023, 7:58 AM

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static flare

I don't know where is this alert coming from, it's not from Payment Element.

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Could you please share the code where you integrate it?

static flare May 31, 2023, 8:00 AM

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the payment intent id is: pi_3NDjj0EydrSRkIrF1axEWpr0

static flare May 31, 2023, 8:00 AM

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foggy fiber Could you please share the code where you integrate it?

sure hold on

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the pop up is from our end

foggy fiber May 31, 2023, 8:05 AM

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I am not sure what's your challenge here. Could you please give more detail?

static flare May 31, 2023, 8:07 AM

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we'd like to test to complete the payment but the payment is failed. The case i give you is the payment hasn't completed. We need to test payment completion, but the deduction failed, so it'll call payment Intent retrieval API and display the failure payment status to the customer.

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the pop up is on the check out page, i can't test submit

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foggy fiber May 31, 2023, 8:13 AM

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I see, you want the authorization to go through but the payment to fail eventually?

static flare May 31, 2023, 8:14 AM

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The thing is i want to test the Intent retrieval API, but with the stripe document didn't explain this. I try entering an invalid card, it has an error pop-up, so i still stay on the check-out page, and only when the payment has completed, it'll call Intent retrieval API and display the payment stauts, be it successful or failed. Suceessful payment is easy to test. And the pop-up is ok, but i'd like to know a way to test the payment failure.

static flare May 31, 2023, 8:15 AM

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foggy fiber I see, you want the authorization to go through but the payment to fail eventual...

not really sure about the authorization thing. we'll looking for a situation where after the customer submitted his card info, it failed to deduct the money.

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ok maybe a litte background info would help

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that's the question we had today and now we finish the job. only need to test the Intent retrieval API and the returl_url

foggy fiber May 31, 2023, 8:24 AM

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Are you only using card?

static flare May 31, 2023, 8:24 AM

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no, we have affirm google pay & apple pay

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but we prefer to test card & affirm cuz for the rest i don't have access

foggy fiber May 31, 2023, 8:25 AM

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Try using cards that require 3DSecure and then click to fail the authentication: https://stripe.com/docs/testing#authentication-and-setup

static flare May 31, 2023, 8:26 AM

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you mean this?

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foggy fiber May 31, 2023, 8:26 AM

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Yes

static flare May 31, 2023, 8:27 AM

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ok

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this?

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still a pop-up

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pi_3NDkOoEydrSRkIrF1VX3IsJY

foggy fiber May 31, 2023, 8:34 AM

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Try the last one, "Insufficient funds".

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But actually due to how cards work, you receive the result immediately, so it will not take you to the redirect page if the payment doesn't go through.

static flare May 31, 2023, 8:37 AM

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foggy fiber Try the last one, "Insufficient funds".

ohhh

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i just tried....

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static flare May 31, 2023, 8:38 AM

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foggy fiber But actually due to how cards work, you receive the result immediately, so it wi...

so card is impossible to test?

foggy fiber May 31, 2023, 8:41 AM

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It will just fail immediately on the Payment Element.

static flare May 31, 2023, 8:41 AM

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can we try other payment methods?

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help have a look in test mode.

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https://autelroboticsusa--sandbox1.sandbox.my.salesforce-sites.com/form/StripepayPage?rid=a207h000000mqIg

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🫂

foggy fiber May 31, 2023, 8:46 AM

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The only other option is processing if you use bank transfers.

static flare May 31, 2023, 8:47 AM

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you mean the check out link?

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i could create a new link

foggy fiber May 31, 2023, 8:52 AM

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Sorry, I wasn't clear. The only other state that you might get is processing, and it's only if you use bank transfers as your payment method type.

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Basically card payments will always succeed if you get through your authorization.

static flare May 31, 2023, 8:54 AM

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it doesn't matter for the state. i'd like to test the Intent retrieval API and the returl_url

static flare May 31, 2023, 8:54 AM

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foggy fiber Sorry, I wasn't clear. The only other state that you might get is `processing`, ...

ok

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🫂 so no way to test?

foggy fiber May 31, 2023, 9:06 AM

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Sorry, I am not sure I understand what you mean by "Intent retrieval API and the return_url".
Could you please share the code that you want to test?

open cloakBOT May 31, 2023, 9:08 AM

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wary kayak May 31, 2023, 9:09 AM

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👋 taking over for my colleague. Let me know if there's any follow-up Qs I can answer!

static flare May 31, 2023, 9:17 AM

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yes we would like to have a test in test enviroment

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here's the background info

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that's the question we had today and now we finish the job. only need to test the Intent retrieval API and the returl_url

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The thing is i want to test the Intent retrieval API, but with the stripe document didn't explain this. I try entering an invalid card, it has an error pop-up, so i still stay on the check-out page, and only when the payment has completed, it'll call Intent retrieval API and display the payment stauts, be it successful or failed. Suceessful payment is easy to test. And the pop-up is ok, but i'd like to know a way to test the payment failure.

wary kayak May 31, 2023, 9:20 AM

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if a payment fails you will not be redirected

static flare May 31, 2023, 9:21 AM

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ooooh for every payment methods?

wary kayak May 31, 2023, 9:22 AM

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no for cards

static flare May 31, 2023, 9:22 AM

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we want to test other methods as well, google pay, apple pay, affirm

wary kayak May 31, 2023, 9:23 AM

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yes you can test these as well

static flare May 31, 2023, 9:26 AM

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and we'd like to know how.... according to the stripe document we can't find solutions

static flare May 31, 2023, 9:27 AM

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static flare

this. it's card test, according to you, the card didn't redirect

wary kayak May 31, 2023, 9:27 AM

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https://stripe.com/docs/testing#non-card-payments

Test cards

Use test cards to validate your Stripe integration without moving real money. Test a variety of international scenarios, including successful and declined payments, card errors, disputes, and bank authentication. You can also test non-card payment methods.

static flare May 31, 2023, 9:29 AM

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so test in code not from the page?

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and how to test a google pay collection failure?

wary kayak May 31, 2023, 9:32 AM

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https://stripe.com/docs/payments/accept-a-payment?platform=web&ui=elements#web-test-the-integration

Accept a payment

Securely accept payments online.

static flare May 31, 2023, 9:47 AM

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ok i'm trying affirm, and it jumps to this page after clicking submitting

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wary kayak May 31, 2023, 9:47 AM

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yes this is because Affirm is a Redirect PM

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you need to get redirected to the Affirm website to complete the payment

static flare May 31, 2023, 9:48 AM

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so even in test mode, i still need to input a valid phone number?

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like a valid account?

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it looks like requesting a valid phone number

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wary kayak May 31, 2023, 9:55 AM

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I'm not really familiar with affirm, to be honest

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if you need a specific help with this PM type you can reach out to https://support.stripe.com/?contact=true

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

static flare May 31, 2023, 10:04 AM

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ok thanks dude

#Randomuser2022