fluxorg | Stripe Developers | Page 1

knotty notchBOT May 31, 2023, 3:35 AM

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swift jungle May 31, 2023, 3:36 AM

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Can you share the connected account ID (acct_xxx)?

viral sinew May 31, 2023, 3:38 AM

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I'd rather not post it publicly, but it appears to be the case with all the accounts I have connected

swift jungle May 31, 2023, 3:40 AM

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Account ID shared in this channel can only be accessed by Stripe staff. If you wish to get support privately, I'd recommend reaching out to Stripe Support https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

viral sinew May 31, 2023, 3:41 AM

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Ok I'll open a support ticket, in the meantime is there something about my above description that indicates I am misunderstanding what the delayed_days value is for?

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or is there another field that needs to be set for it to be functioning

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?

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I also have related question that it does not appear I can reset this schedule value from the admin for a connected account. Is there a way to do it from the admin or does it have to be done via an API request?

swift jungle May 31, 2023, 3:45 AM

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Your understanding on delay_days is correct.

From https://stripe.com/docs/api/accounts/create#create_account-settings-payouts-schedule-delay_days:

The number of days charge funds are held before being paid out.

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I also have related question that it does not appear I can reset this schedule value from the admin for a connected account. Is there a way to do it from the admin or does it have to be done via an API request?
It can only be set via API

viral sinew May 31, 2023, 3:47 AM

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ok thanks, and there isn't another field that needs to be set for Stripe to honor the delayed_days value?

swift jungle May 31, 2023, 3:49 AM

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There shouldn't be other fields required apart from delay_days and interval: 'daily'

viral sinew May 31, 2023, 3:54 AM

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ok thanks

swift jungle May 31, 2023, 3:55 AM

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No problem! Happy to help 😄

knotty notchBOT May 31, 2023, 4:01 AM

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viral sinew May 31, 2023, 4:14 AM

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Hi looking closer I wonder if its because of this:

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The delay_days property reflects how long it takes for on_behalf_of charges (or direct charges performed on the connected account) to become available for payout. Express and Custom accounts support editing this property.

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This is from https://stripe.com/docs/connect/manage-payout-schedule

Managing payout schedule

Manage the automatic payout schedule to your connected accounts.

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I am doing a transfer from my stripe account to the connected account. Does this not count as an on_behalf_of charge or a "direct charge"

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its a payment, but I am not sure if "charge" means something specific like it as to come from an external customer buying something

high cypress May 31, 2023, 4:18 AM

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Yes Charge counts as getting paid from the customer directly. And yes Transfer is different as you simply move fund from your Platform to them

viral sinew May 31, 2023, 4:20 AM

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Ok so that would explain why the payout for transfer happened in 1-2 days and did not honor the 10 day delay set on the payment schedule for this connected account?

high cypress May 31, 2023, 4:21 AM

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Seems so but TBH we are not familiar with Payout as our friend at Support 🙂 Still recommend checking with them

viral sinew May 31, 2023, 4:22 AM

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ok I am also asking them but they are not able to confirm this either so far

high cypress May 31, 2023, 4:25 AM

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What is your interval btw?

viral sinew May 31, 2023, 4:33 AM

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daily

high cypress May 31, 2023, 4:34 AM

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Okie, can you share the charge and transfer?

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