#zeroth-subscription-portal

1 messages · Page 1 of 1 (latest)

manic kiteBOT
shy widget
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As for the CustomerPortal we don't have any logic that can mean "this Subscription is like an installment plan and can not be canceled until the 12 renewals" if that makes sense. That's just not possible so you'll have to build part of this yourself, for example using the CustomerPortal Configuration API to disable Subscription cancellation in that specific case

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zeroth-subscription-portal

olive bison
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thanks, so I tried the two options for end behaviour, and the cancellation works roughly as expected but i don't actually want to cancel.

the release option sounds like just what I want, but it doesn't appear to work as expected because the subscription does not show the phases that I created for the price; it only shows the trial period.

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I guess it means that my use case isn't really supported, so I'll see if I can work around it by configuring the session as you suggest

shy widget
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end_behavior: 'release' is exactly what you want and the SubscriptionSchedule would have all the phase you need

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but the CustomerPortal has no context on SubscriptionSchedules today unfortunately

olive bison
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this subscription was created with a subscription schedule with end behavior release.

phase 1 is a single iteration trial
phase 2 is a 12 iterations of the same price, but not in trial mode

phase 2 is not visible here

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sub_1NDcLpJdX8lIDNiaz9doYuGD

shy widget
manic kiteBOT
olive bison
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ok thanks, fwiw I'm actually using the java api to create these, just using the dashboard to view the outcome