#Beat.

1 messages · Page 1 of 1 (latest)

cedar portalBOT
wispy ferry
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Can you share the request ID where you encounter this?
https://stripe.com/docs/api/request_ids / https://support.stripe.com/questions/finding-the-id-for-an-api-request
Or check your Dashboard logs for errors: https://dashboard.stripe.com/test/logs/

cinder fern
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I don't have access to that information atm.

wispy ferry
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Can you explain the use case for this? In what scenario would you want to switch that?

cinder fern
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Stripe limits our usage to 6k per ACH transaction 20k ACH per week. As a result, we need to hide the bank account option if the cart of a customer is greater than 5k

wispy ferry
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Ah, gotcha

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I can share feedback about a way to enable this, but for now you'd need to create another payment intent

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You should also reach out to our support team to see whether your account qualifies for higher ACH limits: https://support.stripe.com/contact

cinder fern
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Ok. Please share any feedback you have. I need to talk to a higher up about the path forward but your solution will be most likely.

wispy ferry
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I mean, I will share feedback internally about this challenge you face, so that we can look at ways to make that easier in future.