#stenml

1 messages · Page 1 of 1 (latest)

candid orioleBOT
last orchid
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Hello. Where are you seeing these 2 different object id's?

sacred karma
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So we are storing refunds in our db, we add them whenever we receive "charge.refund.updated" webhooks, there we get refunds with ids that start re_... but when listing balance transactions for payouts, after expanding, we see that charge has refund(s) with ids that start pyr_....

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I assume the abbrieviations are re - refund and pyr - payment refund but still, what and why the difference?

last orchid
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I can take a look if you provide the object id's

sacred karma
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I don't have any specific ids to provide I think, but this makes sense why they are different id types, but can you clearify what is the main difference between payment_refund and refund

last orchid
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The link I provided clarifies

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Can you provide a more specific question if that explanation is still confusing?

sacred karma
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So from what I understand, payment_refund is when the money hasnt yet been paid out so the transfer is just reversed, but a refund is when the money is already paid out so a new charge for the card to send the money back needs to be created?

last orchid
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Not exactly

sacred karma
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what is an "alternative payment method" exactly?

candid orioleBOT
last orchid
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non-card

sacred karma
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Okei, so any payment method thats not in the "Supported payment methods" table, got it

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yeah, I think I actually get it now, thank you 🙂