fadoua | Stripe Developers | Page 1

charred tuskBOT May 30, 2023, 1:33 PM

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pearl moth May 30, 2023, 1:36 PM

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Can you provide a subscription id so I can take a look? sub_123

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Not sure how much we'll be able to help as that sounds like you're using a 3rd party wordpress plugin

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We just help developers use the API directly in here

open coyote May 30, 2023, 1:44 PM

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Thank you for your response. I understand that you are using a subscription plugin (https://support.rightpress.net/hc/en-us/categories/200129159) and that previously, Stripe was successfully processing automatic payments. However, you are now experiencing an issue where automatic payments are not working. It's important to note that you are not encountering any problems with Stripe itself or the Stripe WooCommerce integration.

Subscriptio – RightPress Support

WooCommerce Subscriptions

pearl moth May 30, 2023, 1:51 PM

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Is that an automated response? What is that?

open coyote May 30, 2023, 1:55 PM

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no i said that i used a plugin subscriptio for subscribtion and they use stripe for automatic payement

pearl moth May 30, 2023, 1:56 PM

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Can you provide the subscription id?

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#1113096878834335785 message

open coyote May 30, 2023, 1:58 PM

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Subscription id #32970

pearl moth May 30, 2023, 2:00 PM

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No it starts with sub_

open coyote May 30, 2023, 2:02 PM

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The Subscriptions are created in woocommerce wordpress not in stripe

pearl moth May 30, 2023, 2:02 PM

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Ok

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You need to work with the plugin developer then

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We just help developers integrate direct with Stripe

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Reach out to woocommerce support

#fadoua