#Arvind hariharan

1 messages · Page 1 of 1 (latest)

deep impBOT
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👋 happy to help

outer swift
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Hi i am not able to get stripe email notifications for micro deposit verifications

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i have my account activated in test mode

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what is the format that i need to give an email

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{any-prefix}+test_email@{any_domain}

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Can u provide an example

formal scroll
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I'm not sure I understand the question

outer swift
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yes

formal scroll
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this could be something like example+test_email@domain.com or example2+test_email@domain2.com

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the important part is to add +test_email before the @ on any email address

outer swift
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Okay but i did not receive any email

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the syntax is correct right

formal scroll
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I'm not sure to be honest

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let me check something first

outer swift
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DO i need to have the same email id and activate my stripe account in test mode?

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Cos email id that i have in my stripe account is actually different

formal scroll
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would you mind sharing the request ID where you collected the ach-debit payment method?

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After you collect the bank account details and accept a mandate, send the mandate confirmation and microdeposit verification emails in test mode. To do this, provide an email in the payment_method_data.billing_details[email] field in the form of {any-prefix}+test_email@{any_domain} when you collect the payment method details (https://stripe.com/docs/payments/ach-debit/accept-a-payment?platform=web&ui=API#web-collect-details).

Build a custom payment form or use Stripe Checkout to accept payments with ACH Direct Debit.

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Common mistake
You need to activate your Stripe account before you can trigger these emails in Test mode.

outer swift
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yes this is what i am referring to

formal scroll
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so yes you first need to activate your Stripe Account

outer swift
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no

outer swift
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okay then my account is activated already for test mode

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what could be the issue

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?

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do u want to check from your end on my account activation? You need any details?

formal scroll
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the +test_email is for the customer not the Stripe Account

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outer swift
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have contacted. they are verifying once from their end.

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Also in Live mode how does this email transactions work? Will stripe send emails in Live mode as well?

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for Microdeposits verifciation?

outer swift
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Okay . Does it take time to receive an email for Microdeposit verification in test mode?

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or is that instant in test mode

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?

deep impBOT
outer swift
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Hi ,Does it take time to receive an email for Microdeposit verification in test mode?
or is that instant in test mode

wheat dirge
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we don't send emails in test mode

outer swift
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Send transaction emails in test mode
After you collect the bank account details and accept a mandate, send the mandate confirmation and microdeposit verification emails in test mode. To do this, provide an email in the payment_method_data.billing_details[email] field in the form of {any-prefix}+test_email@{any_domain} when you collect the payment method details.

Common mistake
You need to activate your Stripe account before you can trigger these emails in Test mode.

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This is what is provided in the doc for Microdeposit verification

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is this not applicable?

wheat dirge
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apparently I'm wrong and we do send it

outer swift
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okay then does it take time or is it instant?

wheat dirge
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I'd assume it's instant

outer swift
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okay what is the process to activate the stripe account to receive emails for micro deposit verification?

wheat dirge
outer swift
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the activate button is disabled