ahadi | Stripe Developers | Page 1

steady sealBOT May 30, 2023, 9:31 AM

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west gale May 30, 2023, 9:31 AM

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Hi! Let me help you with this.

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Could you please share an example PaymentIntent that fails?

wooden crown May 30, 2023, 9:32 AM

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Give me a second

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Can I share a setup intent ID with you?

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Then you can see that the Payment Method in this setup intent is not linked to a customer

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and our backend expects to always have a customer with a payment method attached before creating the payment intent

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Here is an example setup intent ID: seti_1N5VDlGBYoIVGZBUHNh6oNVW

west gale May 30, 2023, 9:48 AM

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Sorry for delay, it's busy today. Looking now.

wooden crown May 30, 2023, 9:50 AM

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No worries

west gale May 30, 2023, 9:51 AM

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I see that the Payment Method was detached by request coming from your backend, here: https://dashboard.stripe.com/logs/req_OEXBrXWoTr090d

wooden crown May 30, 2023, 9:56 AM

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Dang, sorry that I didn't see it. Not sure yet how this happens, but I'll find out. Thank you very much!

west gale May 30, 2023, 9:58 AM

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Happy to help. Please, let me know if you have any other questions.

#ahadi