Maddy112233 | Stripe Developers | Page 1

merry valeBOT May 30, 2023, 6:26 AM

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shadow pendant May 30, 2023, 6:26 AM

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Hi there, how can I help?

celest sierra May 30, 2023, 6:27 AM

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If the user downgrades from any higher-paid plan to a lower-paid plan, we want it to start once the billing cycle is over.

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is there any way to configure it from the Stripe dashboard

shadow pendant May 30, 2023, 6:28 AM

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Ok, so you want to schedule a subscription downgrade?

celest sierra May 30, 2023, 6:30 AM

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yes, if the user decided to downgrade to a lower-paid plan. and he uses customer portal to downgrade his plan.

shadow pendant May 30, 2023, 6:30 AM

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OK, this feature is available in Dashboard, but not in customer billing portal.

celest sierra May 30, 2023, 6:31 AM

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where in dashboard? could you please guide me

shadow pendant May 30, 2023, 6:35 AM

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https://dashboard.stripe.com/test/subscriptions/

Stripe Login | Sign in to the Stripe Dashboard

Sign in to the Stripe Dashboard to manage business payments and operations in your account. Manage payments and refunds, respond to disputes and more.

celest sierra May 30, 2023, 6:39 AM

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this is when we want to change for each subscription. Is there any way where we can set the rule like, if the user downgrade, he will still have the current subscription till the end of billing cycle

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currently, if the user downgrades to any lower paid plan, the Remaining balance goes to Stripe balance. and the user's plan was downgraded immediately.

shadow pendant May 30, 2023, 6:41 AM

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As I explained earlier, scheduling a downgrade is not available in customer portal.

#Maddy112233