Luis Felipe

[left heron]

Hi there!

Can you share an example of PaymentIntent ID (pi_xxx) or Invoice ID (in_xxx) where this happened?

[cerulean plaza]

Hi! Of course, here is the ID my test mode enviroment pm_1NBxjkF8FCzK2Luio4zNgjVY

[proper dragon]

This is a PaymentMethod Id

but when I use a test card where 3D authentication is required and it is declined by the customer, the invoice is still generated with no charge
Can you share this invoiceId ?

[cerulean plaza]

oh sorry pi_3NBxjlF8FCzK2Lui1rOO0GWm

in_1NBxjkF8FCzK2LuiI2JpFnoe

the last is the invoice id

[proper dragon]

This invoice is for a Subscription right ?

The invoice is created with the Subscription creation, even if the customer fails a 3ds.

[cerulean plaza]

Yes, the invoice is for a subscription

and what about non-subscription payments? is still generated?

but i have problems with the invoice number. Is it possible to not assign any numer to those invoices from failed customer 3ds?

[proper dragon]

for payment mode, no the invoice won't be created

[proper dragon]

nope

The customer can retry the payment and pay the invoice with other payment methods

[cerulean plaza]

and it will not generate another invoice with other number? or if customer retries, two invoices are generated?

[proper dragon]

It depends how your integration handling retries... but if the customer retries the payment of the same invoice then no new invoice will be created

[cerulean plaza]

Thanks in advance, m8! Great job

[proper dragon]

Happy to help!