#brileever
real rover
silver mountain
Hello! I think you might be looking for this? https://stripe.com/docs/payments/place-a-hold-on-a-payment-method
grim temple
got it, okay so this will hold for seven days, is there any way to hold for a longer length of time? Like 14 days?
And thank you, that's a step in the right direction!
silver mountain
The short answer is no. The long answer is that there are some limited exceptions for very specific use cases, but you would need to talk to support to see if you're eligible for those: https://support.stripe.com/contact/email
grim temple
The full context here is that I would like to place a security deposit on hold until their booking is completed. Then if there is any damage I need to charge them a custom amount (so no the full security deposit amount) trying to figure out if there's a way to do this in stripe
thank you!
silver mountain
Yep, next step would be to ask support if your use case and business are eligible for a longer hold time or not. 🙂