#dunc
harsh thicket
It sounds like you are using Destination Charges or Separate Charges and transfers. In which case the funds will first come out of the account's balance, you can set up account debits so that their bank account is debited automatically if they do not have sufficient funds https://stripe.com/docs/connect/account-debits
Wait sorry I misremembered that. Transfer reversals will only come out of their balance https://stripe.com/docs/connect/charges-transfers#reversing-transfers
grim stone
Cool. It looks like this is on:
harsh thicket
I actually think I may have misremembered how this works in relation to transfer reversals. I think the reversal may fail even if debits are on. Looking for clarity here
grim stone
it worked in test mode, but I have money in the connect acct balance at this time.
north meadowBOT
grim stone
also, it's an Express connect acct.
harsh thicket
Gotcha, thanks for testing. Still confirming what will happen if the funds are not sufficient
grim stone
Maybe you can answer this while waiting: I’m reversing the transfer and refunding the application fee to the connect account. Do you know if the app fee is refunded before the transfer is reversed? Or if the reverse is done before the app fee refund. In test mode it all happens instantly and I can’t tell which happens first.
harsh thicket
So I have confirmation that we should debit the connected account's bank account if their balance is insufficient to reverse the transfer (And if you have account debits + connect reserves turned on)
Not sure if there is a specific order to them. Can you tell me more about what you are trying to figure out with that question?
grim stone
first question: it looks like I have bank debits turn on, based on my screenshot I provided. Do you agree?
crystal kettle