#HRG Surplus

1 messages · Page 1 of 1 (latest)

barren prawnBOT
ember tapir
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How can I help?

blazing mantle
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Yes, I am trying to get verified with the subscription plans within Discord. They advised me I needed to open a Stripe express account. Which I did and is not needed. But your company is refusing to accept my verification. Not to mention I actually have a live main account with Stripe Business. It's astonishingly insane that you can't verify me. It's also asking me to provide IRS documents. However by state and federal law as well as the IRS. I do not need an EIN. There is no other way for me to provide evidence of filings within my state. I also have business accounts with banks, Paypal, Vonage, Stripe to name a few. Can you please fix this!!!

ember tapir
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We can't help with account verification here at all - this is a channel specifically for developer/technical quesrtions about the API

blazing mantle
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Do you have a phone number for support, since I am a business customer already?

ember tapir
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We don't have a phone number, but ifyou already have an account in some areas you can talk to through chat

blazing mantle
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How>?

ember tapir
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If you go to the support site I sent you'll see that option if it's available in your region https://support.stripe.com/contact

Stripe: Help & Support

Find help and support for Stripe. Our support center provides answers on all types of situations, including account information, charges and refunds, and subscriptions information. Get your questions answered and find international support for Stripe.

blazing mantle
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Thank you